Privacy Policy
Last updated: July 7, 2026
1. Information We Collect
When you request a quote or contact us, we collect personal information such as your name, email address, phone number, location (city), and vehicle details. We only collect information that you voluntarily provide to us.
2. How We Use Your Information
We use the information we collect to provide our detailing services, communicate with you regarding your quote or appointment, and improve our customer service.
If you opt in by checking the consent box(es) on our quote request form, we will send you SMS text messages related to your service, including appointment confirmations, scheduling reminders, and service updates, and, if you separately opt in to marketing messages, promotional offers and discounts. Message frequency varies depending on your interactions with us and may include recurring messages. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. Opting in to text messages is not a condition of purchasing any goods or services.
3. Information Sharing
We use trusted third-party service providers to help us operate our website, process appointment requests, and communicate with customers — including our website hosting platform, scheduling software, payment processor, and SMS/text messaging provider. These providers only access your information as needed to perform their services and are required to keep it confidential.
We do not sell, rent, or trade your personal information to third parties for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. Cookies are small data files stored on your device by your browser. You can disable cookies through your browser settings at any time, though this may affect certain website features. We do not use cookies to sell your personal information to third parties.
6. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Detling's Detailing
Greater Cincinnati & Northern Kentucky
Phone: 513-444-9924